FAQ

Most of the sites do not required reservations. However, you must book in advance for certain services like : 

• The Betharram Caves visit

• The guided tour of the Lourdaise ciergerie

• The guided tour of the la seral medal factory

• The one hour Pyrenean escape game

• The guided tour of the seismic risk and knowledge center (Epicentre)

• The visit & tasting of the Aouits brewery

• The guided and gastronomic tour at the Jurançon’s wine cellars 

Your touristic Pass is activated at the very first scan with one of our commercial partners. Therefore, the time will begin to run out, accordingly with the time of your chosen pass. 
 

Your february touristic Pass is available from february 8^th to march 9^th 2025

Your summer touristic Pass is available from avril 1^st to october 31^st 2025

No, you are not obligated to. The Citycard 3 days are expended to 14 days after the first utilisation. In other words, you can alternate between visits, hiking, and discovering the Sanctuary, for example ! 

The child rate is valid for children aged 4 to 12 included.
In certain tourist sites such as the Ferme du Bon'air or the Bois des Pirates activity... children aged 2 and 3 are charged, and you will have to pay the negotiated rate on the spot.

Our Citycards Lourdes Pyrénées are for sale at Lourdes’s Tourist Office, and on the website : https://www.lourdes-pyrenees-citycard.com/en/online-shop

No, we only have different pass for adults and children. But the price of the pass is sometimes better than a simple price for students or seniors. To help you visualize, you can use our calculator. 

The Citycard Lourdes Pyrénées is mainly for individual customers. However, for little groups, I would like to invite you to send us a mail at info@lourdes-infotourisme.com